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Claim Refunds & Compensations

Service Guaranteed

"Reliable and Timely Service Guaranteed - Claim Your Refunds & Compensations"

At Wayzzag™, we are committed to provide exceptional logistics services with a focus on reliability and timely deliveries. We understand that unforeseen delays can occur, and we want to ensure our valued clients are compensated for any inconvenience caused. With our refund and compensation policy, we prioritize your satisfaction and uphold our commitment to delivering on our promises.

Hassle-Free Claims Process – 

Submitting a claim for refunds and compensations is a straightforward process. Our dedicated team is here to assist you every step of the way, ensuring a seamless experience.

Prompt Resolution –

We understand the importance of resolving claims promptly. Our team is committed to reviewing and processing claims in a 5-7 working days, so you can expect a swift resolution.

Peace of Mind Guaranteed – 

With our refund and compensation policy, you can have peace of mind knowing that we take our responsibility to deliver on time seriously. We stand by our commitment to efficient and professional logistics services.

Cargo Services

If there is any delay in delivery beyond the estimated date, we at Wayzzag™ understand the inconvenience caused to our customers. Therefore, we offer a compensation of Rupees 50/- per day up to Rupees 500/- to make up for any such delay. We take responsibility for our commitments and strive to provide a seamless experience to our customers, ensuring their satisfaction with our services. 

 

Compensation of Rupees 50/- per Day

Paid upto Rupees 500/-

Packers & Movers Services

Wayzzag™ understand the importance of timely delivery and strive to ensure that our customers’ goods reach their destination on time. In case of any unforeseen delays, we offer compensation of Rs. 100/- per day up to a maximum of Rs. 1000/- for our Packers & Movers services.

 

Compensation of Rupees 100/- per Day

Paid upto Rupees 1000/-

Bike | Car Transport

Wayzzag™ bike and car transport services come with a guarantee of on-time delivery, and in case of any delay beyond the estimated date, we offer compensation of Rs. 100 per day up to a maximum of Rs. 750 to ensure our customers’ satisfaction.

 

Compensation of Rupees 100/- per Day

Paid upto Rupees 750/-

Full Truck Load

For Full Truck Load services, Wayzzag™ understand the importance of timely pickup and delivery. In case of any delays beyond the mentioned date/time, we offer refunds up to Rs. 3000 or 5% of the booking amount, whichever is less.

 

Compensation upto 5% of Booking Amount

Paid upto Rupees 3000/-

Part Truck Load

Wayzzag™ Part Truck Load service assures timely pickup and delivery. However, in case of any delay, we provide a refund of up to Rs. 2000 or 5% of the booking amount, whichever is less. At Wayzzag™, we prioritize customer satisfaction and strive to ensure that our clients receive the best possible experience.

 

Compensation of 5% of the booking amount

Paid upto Rupees 2000/-